- Intelligent, integrated solutions
- Services | Körber
- Service agreements
Service agreements
Keep your business operations running smoothly. We provide you with reliable, long-term support so you can predict costs with confidence and achieve consistent performance.
From reactive to proactive operations
Benefits
Flexible agreements
Your operations, your choice. Contact us when needed or choose a long-term service contract with reliable support.
Optimized availability
Ensure reliable performance. Our experts will maximize uptime and availability across your operations.
Predictable costs
Avoid unpredictable service costs. Plan your budget accurately with transparent, under-control service expenses.
Enhanced operational continuity
Stay ahead of issues with proactive maintenance and prioritized support. Reduce unexpected downtime and keep operations running smoothly.
In numbers
Guaranteed uptime
24/7
We ensure 24/7 uptime all year long.
Years of experience
30
We have been at the forefront of supply chain logistics for more than 30 years.
Experts available
175
A team of 175 service professionals is ready to help you.
Languages spoken
15
Our team includes speakers of over 15 languages.
Service options
Agreements to your operational needs
We provide three main service agreements planned according to your specific needs and structure. These individually tailored packages ensure you have deep technical knowledge, original parts, and direct access to specialists whenever required.
Remote services agreement
Access support from our experts for machinery, automation, and software, 24/7. Via phone or email, using an organized ticketing system.
Preventive maintenance service agreement
Keep your assets in continuous operation with time-based or event-triggered measures, tailored to your specific equipment and operational demands.
Resident services agreement
Benefit from a team of fully dedicated service engineers performing onsite maintenance while you focus on your daily core business tasks.
Outcomes
Delivering tangible results
We combine deep technical expertise with proven methodologies to ensure your service agreement delivers long-term value. Our approach focuses on guaranteed service levels and proactive equipment care to transform your operations.
Downloads
Documentation
Services and lifecycle support brochure
Learn more about how our customer service and lifecycle product portfolio can help you conquer supply chain complexity.
Related solutions
On-site & resident services
Our onsite technicians reduce the risk of downtime and maximize reliability.
