Full service consulting & servitization

Get a service solution built around you. Whether you’re preparing for operations or optimizing an existing system, we help you shape the right approach to meet your goals.

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Boost performance with a service approach tailored to you

Our experts guide you end-to-end to improve efficiency, increase value, and drive profitability.

Benefits

Expert concepts

Gain expert knowledge on the best fitting service concept for your business reality to ensure your warehouse and machinery system is ready for operation.

Proven industry expertise

Select from a well proven service offering provided by industry experts with deep operational knowledge.

Unlock new revenue

Transform your service operations into scalable models that enable the shift from product-focused delivery to value-based service offerings.

Our services

Flexible approaches for your organizational setup

Different customers have different organizational setups. We provide consultancy that allows you to operate the system with your own staff, outsource maintenance, or choose a hybrid model in between.

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    Implementation

    Operative readiness

    Prepare for system go-live during the project realization phase to ensure a smooth transition to daily operations.

  • Two Körber employees working on optimization services
    Optimization

    Value adding services

    Explore alternative services for existing automated warehouses to meet new business requirements without disrupting your current daily operations.

Strategic transformation and tailored requirements

Körber partners with customers to redesign service organizations and unlock new revenue streams. By combining strategic consulting with hands-on execution, we reduce transformation risk and speed up the time-to-value for your business model.

Pharma Machine Services

Your preparation readiness toolkit

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Service Level Contracts

Define your personal roadmap to success. Together with you, we develop fixed service levels, performance standards and responsibilities that are precisely tailored to your needs. We focus on the essentials: you receive exactly the services you need for your production efficiency – without unnecessary additional products.

Spare Parts Packages

Minimize downtime with proactive preparedness. Pre-packaged sets of essential replacement components are readily available, ensuring you have what you need, when you need it.

a pharma machine

Basic trainings

Empower your team with knowledge for peak performance. Our expert-led training programs equip operators and maintenance personnel with the skills and confidence to operate and maintain your machines effectively from day one.

Packaging & Inspection Evaluation

Accelerate your time to market with our expert guidance. We support you in setting up new pharmaceutical products on your equipment and assist with packaging design, streamlining your path to a successful product launch.

Downloads

Documentation

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Services and lifecycle support brochure 

Learn more about how our customer service and lifecycle product portfolio can help you conquer supply chain complexity.

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Pharma machine services offering

From proactive planning and seamless installation to continuous optimization and sustainable upcycling, we offer the right support for every phase.

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Get in touch

Speak to our specialists about our range of flexible, scalable, end-to-end solutions—tailored to you.