The hidden cost of poor traceability in the food supply chain

ArticleSupply chain insights

4 min read

Why disconnected records, manual processes, and slow retrieval create more risk than most teams realize.

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When a recall or trace request happens, the most expensive part is not always the product that gets pulled. It is the time spent searching for records, the inventory held longer than necessary, the teams pulled away from daily work, and the customers who lose confidence.

Poor traceability is not just a compliance risk. It is an operational and financial risk.

With FSMA 204 still moving forward, food companies have a chance to review their traceability processes before enforcement begins. The proposed extension to July 20, 2028 gives teams more time, but it also gives them a clear opportunity to fix gaps that could become costly later.

1. Manual tracking creates hidden labor costs

If your team is still relying on spreadsheets, paper records, shared folders, or manual reconciliation, traceability takes more effort than it should.

During normal operations, that may feel manageable. But when records are needed quickly, manual work creates friction. Employees may have to chase paperwork, search through system exports, compare supplier documents, and piece together data from multiple places.

That slows response time and increases the chance of errors.

Even small data issues can create bigger problems. A missing lot code, inconsistent date format, or incomplete supplier record can force teams to spend hours validating information that should be easy to retrieve.

2. Poor traceability can increase waste

When teams cannot quickly isolate affected product, the safer response is often broader than necessary.

That can mean holding, disposing of, or investigating more inventory than the issue actually requires. For food companies operating on tight margins, unnecessary waste adds up quickly.

Stronger traceability helps teams narrow the scope of an issue. When lot-level records are connected and accessible, companies can respond more precisely and keep unaffected product moving.

3. Slow record retrieval creates compliance pressure

FSMA 204 requires covered entities to maintain additional records for foods on the Food Traceability List and provide required records to FDA within the required timeframe when requested.

That means record retrieval is not just an administrative task. It is a readiness measure.

If your team cannot confidently retrieve complete traceability records, that gap needs attention before enforcement begins. The proposed extension gives companies time to test retrieval processes, identify where data gets stuck, and improve the systems that support traceability.

4. Disconnected supplier data weakens the chain

Traceability depends on more than what happens inside your four walls. Supplier and partner data matter too.

If upstream data arrives through email, PDFs, spreadsheets, portals, or inconsistent formats, your internal process becomes harder to manage. Teams may be able to collect the information, but not organize it in a way that supports fast retrieval.

That is especially challenging when products are transformed, repacked, relabeled, or combined. If source lots and output lots are not connected clearly, traceability gaps can appear exactly where the process is most complex.

5. Weak traceability can affect customer confidence

Food safety and traceability are increasingly tied to trust. Customers, distributors, retailers, and regulators all expect faster answers and stronger documentation.

A company that can respond quickly and confidently has an advantage. It can show that its process is controlled, its records are organized, and its team understands the product journey.

A company that struggles to trace product movement may face more questions, longer investigations, and greater reputational risk.

Where STEPLogic Tracker fits

STEPLogic Tracker helps food companies take a more practical approach to FSMA 204 readiness by supporting traceability workflows across receiving, transformation, shipping, reporting, and record retrieval.

The goal is to help teams reduce reliance on disconnected systems, maintain stronger lot-level records, and build a more structured process before enforcement begins.

The takeaway

Poor traceability has a cost. It shows up in labor, waste, recall response, compliance pressure, and customer confidence.

The good news is that food companies now have time to prepare. The key is using that time wisely.

Download the FSMA 204 Survival Kit to identify traceability gaps and start building a stronger readiness plan.

Get to know our authors

Steve Markham, EVP and Head of Supply Chain Consulting North America, Körber Business Area Supply Chain

Steve Markham

VP Körber Supply Chain Consulting North America

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