Logistics' highest potentials: How AMR help

The other advantages: AMRs can be deployed in tight spaces to save space and costs. They work at any time of the day or night without a break – even in refrigerated warehouses. And because routes and areas of operation do not have to be defined in advance, AMRs can be deployed much more flexibly and quickly than AGVs and can be scaled as required – a huge advantage for dynamic business areas such as logistics service providers (3PL) and high growth eCommerce and retail clients. "The more they are connected to the Warehouse Operation, the more they can serve as a data source for process optimization", says Wijemanne.

AMRs are by no means replacing AGVs at all levels, but rather are the perfect complement. Self-propelled vehicles can handle significantly heavier weights and are still superior for heavy-duty transport at constant operation, for example in the automotive industry. AMRs, on the other hand, are suitable for transporting lighter loads (crates and smaller pallets) in a variety of ways – for example, in order picking as mobile assistants for warehouse workers, in the shelf-to-person and person-to-shelf process. Or in parcel sortation as intelligent transfer means for the shipping area.

"The challenge for companies today is primarily to develop deployment solutions that are as flexible as possible and to integrate them optimally into their sites and systems", says Wijemanne. With its many years of expertise and proven partners, Körber is one of the leading providers of customized AMR architecture in this area in the three main markets of North America, Europe and Asia-Pacific. Through global partnerships with leading robot manufacturers, the Körber Group's portfolio is scalable to complex warehouse systems of almost any type as needed. 

Körber's offerings range from comprehensive on-site operational review, process analysis, solution and process design, and robot configuration to commissioning, change management, staff training, and ongoing support. "In solution design, we work very closely with warehouse workers – they have to be part of the solution and happy to work with it. AMR cannot succeed without them or against them," says Wijemanne. Showing the benefits to the workforce is also part of his job. "Robots take repetitive/mundane tasks away from workers and significantly reduce the risk of accidents in the workplace," Wijemanne says. "Warehouse jobs are by no means eliminated, but shift toward order processing, value added tasks, operation and supervision."

Körber's AMR customers today include Europe's leading drugstore chain dm, Swiss logistics service provider CEVA, Australian food distributor Galipo, Australian marketplace Catch.com.au, and U.S. retailer evo. For the future, Wijemanne expects continued growth in eCommerce, Retail and particular growth in the food and beverage industry, whose online trade doubled its volume to nearly $4.9 billion in the pandemic year 2020 alone. And the robots themselves? "Given the pace of research in AI and ML (Machine Learning), they're going to get a lot smarter very fast. Quick software progress will have a growing impact on the success of a solution", says Nishan Wijemanne. "Technologically, we are still in our infancy here."

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